0

Discussion topic: Netflix Account Hacked

Reply
This message was authored by shawks89 This message was authored by: shawks89

Netflix Account Hacked

Someone hacked my email account (now recovered) and managed to change the email address and phone number on the Netflix account linked through my Sky account and I no longer have access.

 

Netflix have said they need a service code which I can access through my Sky account before they can help but I can't see how I can get one.

 

Does anyone have any tips?

Reply

All Replies

This message was authored by nolte This message was authored by: nolte

Re: Netflix Account Hacked

Posted by a Superuser, not a Sky employee. Find out more

Try to Go to the Netflix app on Sky Q and on the screen with the random profile press the following buttons on the Sky remote.

 

Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

 

 

 

This may take you to a hidden menu and one of the tabs has the email address and the service code 

---------
ROI sky Q Customer
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion