Need to phone SKY from Ireland, not speak to a BOT

[StanleyJard]

Does anyone have the phone number for Ireland to speak to a human from SKY. The numbers on their weblinks don't work

[GD1 · Accepted solution]

@StanleyJard  There is no other number that circumvents the automated system, if there were it would be pointless have the IVR in place.

The numbers on the website are the only numbers available.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[Daniel0210]

@StanleyJard 
You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated ROI number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

[oldfella]

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@StanleyJard wrote:

Does anyone have the phone number for Ireland to speak to a human from SKY. The numbers on their weblinks don't work

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Hi @StanleyJard 

See the following link.

Change the flag at the bottom right of the page to Ireland 

https://www.sky.com/help/home

[Clerk74]

None of the telephone numbers to ring Sky Ireland are working, including the one on the Sky Ireland website. This is really poor customer service. Can someone please advise me how I can speak to Sky Ireland, thanks.

[PandJ2020]

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@Clerk74 wrote:

None of the telephone numbers to ring Sky Ireland are working, including the one on the Sky Ireland website. This is really poor customer service. Can someone please advise me how I can speak to Sky Ireland, thanks.

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The lines are down at the moment due to a technical issue.