Discussion topic: Need new viewing card
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Message posted on 16 May 2023 06:55 PM
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Need new viewing card
hi,
Recently got a new sky box but my old box was picked up with my current viewing card in it. Have tried calling customer services but stuck on a loop. Can someone help? Has now been 7 days and still no way of seemingly getting a new viewing card.
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Message posted on 16 May 2023 07:24 PM
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Re: Need new viewing card
@Neivan wrote:
hi,
Recently got a new sky box but my old box was picked up with my current viewing card in it. Have tried calling customer services but stuck on a loop. Can someone help? Has now been 7 days and still no way of seemingly getting a new viewing card.
Hi @Neivan
I have escalated your post to Sky.
You may receive an email or a private message inviting you to have a private conversation on the Community with a Sky Expert.
Look out for a chat bubble at the bottom of your screen inviting you to a chat
The link below explains how the escalation process works
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147?.
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