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Discussion topic: Need new viewing card

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This message was authored by: Neivan

Need new viewing card

hi,

 

Recently got a new sky box but my old box was picked up with my current viewing card in it. Have tried calling customer services but stuck on a loop. Can someone help? Has now been 7 days and still no way of seemingly getting a new viewing card. 

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This message was authored by: oldfella

Re: Need new viewing card

Posted by a Superuser, not a Sky employee. Find out more

@Neivan wrote:

hi,

 

Recently got a new sky box but my old box was picked up with my current viewing card in it. Have tried calling customer services but stuck on a loop. Can someone help? Has now been 7 days and still no way of seemingly getting a new viewing card. 


Hi @Neivan 

I have escalated your post to Sky.
You may receive an email or a private message inviting you to have a private conversation on the Community with a Sky Expert.

Look out for a chat bubble at the bottom of your screen inviting you to a chat
The link below explains how the escalation process works

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147?.

 

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