Need another remote control please

[Ted12]

Our remote is not working due to a leaking battery. Would like a replacement please 

[oldfella]

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@Ted12 wrote:

Our remote is not working due to a leaking battery. Would like a replacement please 

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Hi @Ted12 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

For help with your remote 

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment

[Chodley]

Pretty sure you'll have to buy one but it's worth a punt if the batteries were the ones supplied by Sky.