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Discussion topic: NO ITV HD BUT GOT THE REST..

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This message was authored by Gaz9412 This message was authored by: Gaz9412

NO ITV HD BUT GOT THE REST..

My sky ITV HD has gone and only SD but I seem to have all the other itv HD channels? Anyone know of a fix?

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This message was authored by oldfella This message was authored by: oldfella

Re: NO ITV HD BUT GOT THE REST..

Posted by a Superuser, not a Sky employee. Find out more

@Gaz9412 wrote:

My sky ITV HD has gone and only SD but I seem to have all the other itv HD channels? Anyone know of a fix?


Hi @Gaz9412 

Have you tried rebooting your q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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