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Discussion topic: My5 viewing issues

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JC1000
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This message was authored by JC1000 This message was authored by: JC1000

My5 viewing issues

‎29 Apr 2024 02:10 PM

I am having problems with my5 app.  It will play, and stop displaying an error message which Sky has not been able to help me with. Can anyone please help with this?

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MightyQuinn
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Re: My5 viewing issues

‎29 Apr 2024 02:15 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @JC1000   Where are you seeing a My5 App? I wasn't aware that it is even available on a Sky Q box (Q260).

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Laing1
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Re: My5 viewing issues

‎29 Apr 2024 05:24 PM - last edited: ‎29 Apr 2024 05:27 PM

Posted by a Superuser, not a Sky employee. Find out more
@JC1000 wrote:

I am having problems with my5 app.  It will play, and stop displaying an error message which Sky has not been able to help me with. Can anyone please help with this?

@JC1000 do you have Sky Stream or Sky Glass if so i can move your post into the correct forum as this is the Sky Q forum and Sky Q doesn't have the my5 app


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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