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This discussion topic has been answered Discussion topic: My voice command has stopped working.

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This message was authored by: PR1976

My voice command has stopped working.

I just get a message say "Sorry your voice command didn't work "


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This message was authored by: oldfella Answer

Re: My voice command has stopped working.

Posted by a Superuser, not a Sky employee. Find out more

@PR1976 wrote:

Thanks I'll give it a try but if I haven’t got a WiFi connection I would think that I wouldn't be able to watch anything, which I can. 


Hi @PR1976 

All live Sky channels come by Satellite and don't need an internet connection.

On Demand and catch up is via Internet though.

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This message was authored by: oldfella

Re: My voice command has stopped working.

Posted by a Superuser, not a Sky employee. Find out more

@PR1976 wrote:

I just get a message say "Sorry your voice command didn't work "


Hi @PR1976 

See if rebooting your router helps.

Voice control needs an internet connection

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This message was authored by: PR1976

Re: My voice command has stopped working.

Thanks I'll give it a try but if I haven’t got a WiFi connection I would think that I wouldn't be able to watch anything, which I can. 

This message was authored by: oldfella Answer

Re: My voice command has stopped working.

Posted by a Superuser, not a Sky employee. Find out more

@PR1976 wrote:

Thanks I'll give it a try but if I haven’t got a WiFi connection I would think that I wouldn't be able to watch anything, which I can. 


Hi @PR1976 

All live Sky channels come by Satellite and don't need an internet connection.

On Demand and catch up is via Internet though.

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This message was authored by: PR1976

Re: My voice command has stopped working.

Ah OK, thank you. I'll give it a go. 

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This message was authored by: PR1976

Re: My voice command has stopped working.

I've tried rebooting but unfortunately this hasn't resolved it. 
I have internet connection and am able to watch On Demand and catch up. 

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