Discussion topic: My viewing card
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Message posted on 14 Nov 2025 09:10 PM
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My viewing card
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Message posted on 14 Nov 2025 09:33 PM
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Re: My viewing card
@Attia wrote:
Hi good evening I have ordered my sky q replacement box which I have received but mistakley I've returned my viewing card with the old sky box
Hi @Attia
Youwillneed to contact Sky.
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
Message posted on 15 Nov 2025 02:57 AM
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Re: My viewing card
This is a common mistake when a doorstep box swap takes place. Once you've requested a replacement it'll be dispatched via Royal Mail.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 15 Nov 2025 06:42 AM
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Re: My viewing card
How to request for a new card i have tried online but nothing comes up
Message posted on 15 Nov 2025 07:24 AM
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Re: My viewing card
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