@Waheed1 wrote:
My tv and remote aren't working. We have changed that batteries for the remote and it still is not working. There is a 'Check Device Power' message in the screen, however, we have checked multiple times and everything is connected. This issue have been ongoing for 2 weeks.
Hi @Waheed1
If the led on the front right of the Q box is still Amber try the following.
Try pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.
