Discussion topic: My multi box is on but the channel guide is showing no listings?

This message was authored by: Np647966C · ‎26 May 2024

My multi box is switched on but the channel guide is showing no listings

This message was authored by: GD1 · ‎26 May 2024

@Np647966C Your other thread you created in the accessibility forum has been removed as you rasised the issue here.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Laing1 · ‎26 May 2024

@Np647966C wrote:

My multi box is switched on but the channel guide is showing no listings

@Np647966C Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: My multi box is on but the channel guide is showing no listings?

My multi box is on but the channel guide is showing no listings?

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Re: My multi box is on but the channel guide is showing no listings?

Re: My multi box is on but the channel guide is showing no listings?

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