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Discussion topic: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

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This message was authored by: Mfayaz23

My smart tv is going for a repairs how can I connect my skyQ box to an old tv

My smart tv is going in for a repair how can I connect an non smart tv into my Q box. 

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This message was authored by: Mark39

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Posted by a Superuser, not a Sky employee. Find out more

You don't need a smart TV to connect a Sky Q box. Just connect the HDMI cable as you do with your current TV.

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This message was authored by: Mfayaz23

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

That doesn't work. Saying no signal 

This message was authored by: Laing1

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Posted by a Superuser, not a Sky employee. Find out more

@Mfayaz23 wrote:

That doesn't work. Saying no signal 


@Mfayaz23 with your TV on and the Q box on showing the green light try press the following on your remote control the home button followed by 1080 then the home button again 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
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This message was authored by: Mark39

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Posted by a Superuser, not a Sky employee. Find out more

...and make sure you're selecting the HDMI input that your Sky box is connected to.

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This message was authored by: Mfayaz23

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

If that doesn't work any thing else I can do 

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This message was authored by: Mfayaz23

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Previously I have selected both HDMI inputs but both say no signal 

This message was authored by: Mark39

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Posted by a Superuser, not a Sky employee. Find out more

@Mfayaz23 wrote:

If that doesn't work any thing else I can do 


Unless there's something else you haven't told us, for example, your Sky Q box wasn't working with your other TV. there's no reason why it shouldn't work with the non-smart TV.

This message was authored by: nigea99

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Posted by a Superuser, not a Sky employee. Find out more

@Mfayaz23 

 

as @Laing1 Says with the SKY Q box on carefully press the following keys in sequence

Home 1 0 8 0 Home

 

which resets the SKY Q box resolution to one that all TVs with an HDMI input can use

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This message was authored by: Mfayaz23

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

Thanks everybody it worked 🥳

This message was authored by: PlaygirlCD

Re: My smart tv is going for a repairs how can I connect my skyQ box to an old tv

we've just tried this same fix and it worked.

 

thanks!

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