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Discussion topic: My sky q box keep switching off or locking up.

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This message was authored by: Rob322

My sky q box keep switching off or locking up.

Hi,

my Sky Q box repeatedly switches off or locks up and I have to switch it off and restart it. I had to do a factory reset as it would not do anything two days ago. But this has not cured the problem. I can't find a number to call anyone so this is my last hope

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This message was authored by: oldfella

Re: My sky q box keep switching off or locking up.

Posted by a Superuser, not a Sky employee. Find out more

@Rob322 wrote:

Hi,

my Sky Q box repeatedly switches off or locks up and I have to switch it off and restart it. I had to do a factory reset as it would not do anything two days ago. But this has not cured the problem. I can't find a number to call anyone so this is my last hope


Hi @Rob322 

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
https://www.sky.com/help/home

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