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Discussion topic: My sky mini dishes wont connect to the internet despite all working early this evening - i

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This message was authored by Steph1263 This message was authored by: Steph1263

My sky mini dishes wont connect to the internet despite all working early this evening - i

I have one main sky q box which is working and 3 mini boxes which wont connect to show sky tv despite working earlier

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This message was authored by Bulls1974 This message was authored by: Bulls1974

Re: My sky mini dishes wont connect to the internet despite all working early this evening - i

What has changed?

 

Have you checked your broadband download speed to see if your still getting a decent service.

Its likely a short term issue he, I'd turn off by broadband at the power socket, put the kettle on and make a brew, switch it back on and see what happens👍

This message was authored by Chodley This message was authored by: Chodley

Re: My sky mini dishes wont connect to the internet despite all working early this evening - i

Posted by a Superuser, not a Sky employee. Find out more

Will they connect to the Q box?

 

edit: ah clearly not. You say they won't show sky TV although the title said internet.

 

Try a reactivation on a mini through the menu.

This message was authored by Laing1 This message was authored by: Laing1

Re: My sky mini dishes wont connect to the internet despite all working early this evening - i

Posted by a Superuser, not a Sky employee. Find out more

@Steph1263 wrote:

I have one main sky q box which is working and 3 mini boxes which wont connect to show sky tv despite working earlier


@Steph1263 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then rebooted each mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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