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Discussion topic: My sky mini box is not working

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This message was authored by: Leanne+Grim

My sky mini box is not working

It's not linking to main box

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This message was authored by: Laing1

Re: My sky mini box is not working

Posted by a Superuser, not a Sky employee. Find out more

@Leanne+Grim wrote:

It's not linking to main box


@Leanne+Grim Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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