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Discussion topic: My sky does not work

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This message was authored by Bradd3rs89 This message was authored by: Bradd3rs89

My sky does not work

Hi my sky will not work on the main television and also won't connect up stairs either, I have reset it like I have been taught before and still does not work it's been like this for 2 days 

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This message was authored by Laing1 This message was authored by: Laing1

Re: My sky does not work

Posted by a Superuser, not a Sky employee. Find out more

@Bradd3rs89 wrote:

Hi my sky will not work on the main television and also won't connect up stairs either, I have reset it like I have been taught before and still does not work it's been like this for 2 days 


@Bradd3rs89 when you say you have reset it like you have been taught before can you clarify exactly what you have done.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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