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Discussion topic: Lots of recorded TV shows have vanished.

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This message was authored by Stevie+boy+1976 This message was authored by: Stevie+boy+1976

Lots of recorded TV shows have vanished.

Any reason lots of shows I've recorded have vanished? 

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This message was authored by oldfella This message was authored by: oldfella

Re: Lots of recorded TV shows have vanished.

Posted by a Superuser, not a Sky employee. Find out more

@Stevie+boy+1976 wrote:

Any reason lots of shows I've recorded have vanished? 


Hi @Stevie+boy+1976 

Most likely reason is that your were  approaching maximum hard drive capacity and your Q box has carried out Housekeeping to make more space.

'Check if your Deleted section in Recordings - Manage is completely empty.

Stevie+boy+1976
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This message was authored by Stevie+boy+1976 This message was authored by: Stevie+boy+1976

Re: Lots of recorded TV shows have vanished.

Thanks for your reply. Nothing in deleted. Am gutted this has happened. You'd think if the storage was full it would no longer allow recordings to take place, rather than delete random shows that I intended to keep / watch! 

This message was authored by oldfella This message was authored by: oldfella

Re: Lots of recorded TV shows have vanished.

Posted by a Superuser, not a Sky employee. Find out more

@Stevie+boy+1976 wrote:

Thanks for your reply. Nothing in deleted. Am gutted this has happened. You'd think if the storage was full it would no longer allow recordings to take place, rather than delete random shows that I intended to keep / watch! 


Hi @Stevie+boy+1976 

What does your Disk Space show as in the Recordings - Manage section?

Stevie+boy+1976
Topic Author
This message was authored by Stevie+boy+1976 This message was authored by: Stevie+boy+1976

Re: Lots of recorded TV shows have vanished.

81% used

This message was authored by oldfella This message was authored by: oldfella

Re: Lots of recorded TV shows have vanished.

Posted by a Superuser, not a Sky employee. Find out more

@Stevie+boy+1976 wrote:

81% used


Yes that makes sense @Stevie+boy+1976 

Depending how much was deleted it must have been pretty full

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