14 Nov 2024 03:13 PM
I can't access my sky box mini as it just freezes with a page that says accessibility on Sky Q
14 Nov 2024 05:11 PM
Posted by a Superuser, not a Sky employee. Find out more
@Danny60 wrote:
I can't access my sky box mini as it just freezes with a page that says accessibility on Sky Q
@Danny60 try the following...
Unpair their Sky Q remote from the box by holding 4&6
Wait for the remote to flash you should then be able to dismiss the information screen by clicking on Skip & set up later
Hold 1&3 to repair the remote control
If 4&6 does not allow you to clear the information screen, try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control your TV.
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