My sky box just says no signal

[Lippywoman]

My sky box just says no signal 

[Daniel0210]

@Lippywoman 
”No signal” tends to be a message from your TV (in which case check the cables going to the TV).

A “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye and could only affect one or two channels). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

[oldfella]

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@Lippywoman wrote:

My sky box just says no signal 

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Hi @Lippywoman 

Assuming the Message is No Signal (and not No Satelite Signal)

then this means that the TV set isn't recognising the Q box HDMI cable.

Check that the cable is correctly located at both ends and also that the TV is switched to the correct HDMI input for the Q box.