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Discussion topic: My sky box is not working

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This message was authored by Deby This message was authored by: Deby

My sky box is not working

Hi my sky Q box is not receiving any signal I have checked the leads and the TV the box lights up but no signal 

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This message was authored by Laing1 This message was authored by: Laing1

Re: My sky box is not working

Posted by a Superuser, not a Sky employee. Find out more

@Deby wrote:

Hi my sky Q box is not receiving any signal I have checked the leads and the TV the box lights up but no signal 


@Deby what actual message are you getting on your screen no signal or no satellite signal ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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