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Discussion topic: My sky a box not working

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This message was authored by: Jhen2

Message posted on ‎27 Mar 2025 02:07 PM

My sky a box not working

I'm trying to watch through my sky a box since a month but it's not working. This is the time for me to see someone to check my sky q box not working or need to replace 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎27 Mar 2025 02:14 PM

Re: My sky a box not working

Posted by a Superuser, not a Sky employee. Find out more

@Jhen2  If you mean your Sky Q box we need more info, "not working" isn't helpful and does not give the community much to go on.

 

What exactly is happening?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎27 Mar 2025 02:15 PM

Re: My sky a box not working

Posted by a Superuser, not a Sky employee. Find out more

@Jhen2 

In what way isn't it working? Any error messages on your screen? If this has been an issue for a month what have Sky said when you've reported it?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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