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Discussion topic: My sky Q tv goes blank while watching. But the sound still works. I have to switch off and on again

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This message was authored by Annlay This message was authored by: Annlay

My sky Q tv goes blank while watching. But the sound still works. I have to switch off and on again

It works for an hour sometimes but then goes blank suddenly. The sound still works. I have tried rebooting the system. It works for a bit. But last night it did it 3 times in 15 minutes. 

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This message was authored by oldfella This message was authored by: oldfella

Re: My sky Q tv goes blank while watching. But the sound still works. I have to switch off and on a

Posted by a Superuser, not a Sky employee. Find out more

@Annlay wrote:

It works for an hour sometimes but then goes blank suddenly. The sound still works. I have tried rebooting the system. It works for a bit. But last night it did it 3 times in 15 minutes. 


Hi @Annlay 

Have you rebooted your Television set?

Annlay
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This message was authored by Annlay This message was authored by: Annlay

Re: My sky Q tv goes blank while watching. But the sound still works. I have to switch off and on a

I've rebooted the sky box and that goes through the tv. Don't know how to reboot my Toshiba tv

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