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Discussion topic: My sky Q is not working

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Avatar for Hattie+rose
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This message was authored by: Hattie+rose

Message posted on ‎20 Aug 2023 04:14 PM

My sky Q is not working

My Sky Q has stopped working any ideas? 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎20 Aug 2023 04:16 PM

Re: My sky Q is not working

Posted by a Superuser, not a Sky employee. Find out more

@Hattie+rose 

You need to provide more on what is happening and what you've tried already. Just "not working" doesn't give us a lot to go on.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Avatar for Laing1
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This message was authored by: Laing1

Message posted on ‎20 Aug 2023 04:16 PM

Re: My sky Q is not working

Posted by a Superuser, not a Sky employee. Find out more
@Hattie+rose wrote:

My Sky Q has stopped working any ideas? 

@Hattie+rose to be able to help you we will need to know about what is happening are you seeing any error messages 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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