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Discussion topic: I have no satellite signal, i have swithed off at the mains an removed card and put back in.still no

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Message posted on ‎20 Aug 2023 03:03 PM

I have no satellite signal, i have swithed off at the mains an removed card and put back in.still no

I have no Sky satellite signal, I have switched off at the mains a few times and removed card from box and still no service.The weather conditions are good so please don't blame it on that.i need a signal test carrying out please .

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This message was authored by: Daniel0210

Message posted on ‎20 Aug 2023 03:16 PM

Re: I have no satellite signal, i have swithed off at the mains an removed card and put back in.stil

Posted by a Superuser, not a Sky employee. Find out more

@Valuemytime 
Take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company, not Sky.


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Message posted on ‎20 Aug 2023 03:38 PM - last edited: ‎20 Aug 2023 03:47 PM

Re: I have no satellite signal, i have swithed off at the mains an removed card and put back in.stil

Posted by a Superuser, not a Sky employee. Find out more

@Valuemytime  No one can carry out a "signal test" as there isn't such a thing.  The satellites will be working properly otherwise the forum would be flooded with posts about loss of signal, the issue is local to you which implies it's the box or dish setup.

 

You'll need to follow the link posted by @Daniel0210 

 

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