My sky Q box keeps losing internet connection on a daily basis and i have to keep re setting it

[Linda2203]

Every day my sky q box loses Internet connection so I have to go into setting to reset it 

After holding the WPS button it resets and I am able to watch Netflix BBC I player etc however more or less on a daily basis I have to reset it 

Does the box need changing 

[Addie15]

Hi there, Linda2203. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Linda2203]

Thanks for reply I have not heard from any of the sky team yet 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks. 

[Linda2203]

I have not seen any replies on what is being done to help me resolve this on going issue 

I was told to click on the bubble have not seen a bubble yet