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Discussion topic: My romote stopped working

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This message was authored by: Dave+lol

Message posted on ‎18 May 2023 02:52 PM

My romote stopped working

Romote stopped working on q box

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This message was authored by: Daniel0210

Message posted on ‎18 May 2023 02:57 PM

Re: My romote stopped working

Posted by a Superuser, not a Sky employee. Find out more

@Dave+lol 

You haven't said what is wrong with it or what you've already tried. If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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This message was authored by: Laing1

Message posted on ‎18 May 2023 03:15 PM

Re: My romote stopped working

Posted by a Superuser, not a Sky employee. Find out more
@Dave+lol wrote:

Romote stopped working on q box

@Dave+lol Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


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This message was authored by: Dave+lol

Message posted on ‎18 May 2023 03:52 PM

Re: My romote stopped working

I have tried everything nothing works 

I have sent a request to sky thanks 

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