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Discussion topic: My remote control is broken I need a new one

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Dog2911
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This message was authored by Dog2911 This message was authored by: Dog2911

My remote control is broken I need a new one

‎19 Jun 2023 01:36 PM

My remote control is broken I need a new one
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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My remote control is broken I need a new one

‎19 Jun 2023 01:36 PM

Posted by a Superuser, not a Sky employee. Find out more

@Dog2911 
If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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