My netflix is in french and someone else name

[Fredastair]

My Netflix is in someone else's name and in french

[MightyQuinn]

Hi @Fredastair   You have clearly been hacked. I would use a search engine like Google and search for "netflix hacked" for a solution. Remember that all Sky do is handle your billing. For support you need to contact Netflix as it is their account that you are using.

[Fredastair]

Thankyou sky could not help but netflix were very helpfull and fixed the problem