Are you seeing any error messages on the screen the mini box is affiliated to? Have you tried rebooting the main box then doing to mini box? ~ Using the remote put your main Sky Q box into standby ~ switch the box off at the plug ~ wait at least 30 seconds and then switch the box back on at the plug ~ follow the on screen instructions ~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds ~ press the 🏠 button
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
