My mini box is not working

[Zoe1830]

My mini box is not working the remote control won't connect to it 

[Daniel0210]

@Zoe1830 

See if the troubleshooting on this link helps

https://www.sky.com/help/articles/sky-q-remote-help 

[Diva2]

Hi, 

My brother's multi box not working,and he doesn't talk in English.

Could you please, send engineer. 

Thank you.

[Daniel0210]

@Diva2 
You’re talking to fellow customers here not Sky Customer Services.

Your brother, or an authorised person on his account can call Sky to arrange an engineer but perhaps if you tell us what the issue is with the mini box we can advise and save a call. 

[Diva2]

Good morning,

Daniel my brother would like to get engineer in  my flat.

Is it possible?

[Daniel0210]

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@Diva2 wrote:

Good morning,

Daniel my brother would like to get engineer in  my flat.

Is it possible?

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@Diva2 

Please read the answer to your previous post in particular - You’re talking to fellow customers here not Sky Customer Services.