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Discussion topic: Sky box being delivered

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This message was authored by Nataya123 This message was authored by: Nataya123

Sky box being delivered

Hi I'm still waiting for my sky box to be delivered as I'm meant to be getting it all fitted on Monday 

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This message was authored by Derek_Trotter This message was authored by: Derek_Trotter

Re: Sky box being delivered


@Nataya123 wrote:

Hi I'm still waiting for my sky box to be delivered as I'm meant to be getting it all fitted on Monday 


What Sky box? If it's Sky Q then the engineer will bring all the equipment with them. 

If it's broadband then Royal Mail usually deliver Sky broadband hubs.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky box being delivered

Posted by a Superuser, not a Sky employee. Find out more

@Nataya123 

As stated the engineer will bring your Sky Q box, any mini boxes you've ordered, a dish if no haven't got one already, the remotes and cables. Sky normal send out the viewing card in the post to arrive pre-install but the engineers usually carry spares if it hasn't arrived. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Nataya123
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This message was authored by Nataya123 This message was authored by: Nataya123

Re: Sky box being delivered

The internet box will they bring a spare if it's still not here or do they bring it anyway as I had a text a few days ago saying my sky hub 4.2 is on its way 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky box being delivered

Posted by a Superuser, not a Sky employee. Find out more

@Nataya123 

I don't believe the Sky Q installer will carry a hub. It should be delivered a day or two before your activation date. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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