My mini box is not operating any suggestions

[Vin7]

My mini box is not operating any suggestions 

[Laing1]

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@Vin7 wrote:

My mini box is not operating any suggestions 

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@Vin7 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting the mini box

[oldfella]

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@Vin7 wrote:

My mini box is not operating any suggestions 

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Hi @Vin7 

If the mini has an Amber led on the right side

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.