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Discussion topic: My connection cable is damaged and I need a replacement

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This message was authored by Theresa8 This message was authored by: Theresa8

My connection cable is damaged and I need a replacement

The cable which powers the sky box is damaged. The sky box does not turn on.  

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This message was authored by oldfella This message was authored by: oldfella

Re: My connection cable is damaged and I need a replacement

Posted by a Superuser, not a Sky employee. Find out more

@Theresa8 wrote:

The cable which powers the sky box is damaged. The sky box does not turn on.  


Hi @Theresa8 

If it is the normal power lead with figure of eight connection plug to the Q box then these are readily available from Online or High street stores.   If it is mechanical damage then Sky are under no obligation to replace it.

oldfella_0-1700394688946.png

 

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