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Discussion topic: My box is messing around.

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This message was authored by: Martinique16

Message posted on ‎21 Nov 2024 01:38 PM

My box is messing around.

Picture is distorted and no sound

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎21 Nov 2024 01:47 PM

Re: My box is messing around.

Posted by a Superuser, not a Sky employee. Find out more

Have you tried the usual switch off at the plug for 30 seconds?

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This message was authored by: Martinique16

Message posted on ‎21 Nov 2024 02:02 PM

Re: My box is messing around.

Yes. It started with batteries a few days ago. Then the screen distorting and then all of a sudden today it's not playing any channels. I can scroll through them but when I click on a channel it's a blank screen 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎21 Nov 2024 02:24 PM

Re: My box is messing around.

Posted by a Superuser, not a Sky employee. Find out more

Check this: https://www.sky.com/help/articles/sky-tv-no-satellite-signal

I am just another Sky customer and my views are my own even if you don't like the answers
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