My WiFi keeps dropping, and both Q boxes aren’t working

[hayleychesh75]

We have the problem in both bedrooms, one remote appears not to be working also. WiFi keeps dropping on the broadband and yes we have tried all the reset options. Turning on and off reconnecting, 

[Lisa-P1987]

Hi there @hayleychesh75 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @hayleychesh75 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks