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Discussion topic: My SkyQ mini box will no longer connect to my Sky Q box

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This message was authored by: mancman10

My SkyQ mini box will no longer connect to my Sky Q box

Hi Over the past few weeks my one and only mini box will not connect to the Sky Q Box. Everything on  the Sky Q box is all ticked and works fine. It is connected wired through a hub to the router. I have restarted the router, then restarted all meshed wireless system. Restarted manin Q box, then reset minibox and still will not connect. Over past few weks kept dropping the connection and had to reset it. Now will not connect whatever I do. I have no problems with main box. Te mini box is picking up an IP and connected to the network. Is something wrong with the minibox

Thanks

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This message was authored by: Quoman7

Re: My SkyQ mini box will no longer connect to my Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

Hi @mancman10 In the following order, try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes?

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This message was authored by: mancman10

Re: My SkyQ mini box will no longer connect to my Sky Q box

Hi

I found a entry with simarly problems so  I have already tried this exact thing, in the exact order, even re booted my fibre box., twice already, in the exact order, but will still not connect to the main sky Q box with MR104 error. They both get IP addresses without problems (main box wired connection) mini box wireless.

Still will not connect

thanks

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This message was authored by: mancman10

Re: My SkyQ mini box will no longer connect to my Sky Q box

Left the box switched off overnight and now conencted, makes me wonder if overheating

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