0

Discussion topic: My Sky box has stopped working

Reply
Avatar for Ward23
Level 0 icon
What's this?
This message was authored by: Ward23

Message posted on ‎21 Feb 2024 12:35 PM

My Sky box has stopped working

The light comes on the Skybox then goes off straight away.  I believe that I need a new box as a few years old. 

Report post
Post 1 of 3
358 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎21 Feb 2024 12:45 PM

Re: My Sky box has stopped working

Posted by a Superuser, not a Sky employee. Find out more

@Ward23 

Sky Q or Sky+ because you've posted on both?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 2 of 3
354 Views
0 Likes
Reply
Avatar for Padam_Padam
Level 9 icon
What's this?
This message was authored by: Padam_Padam

Message posted on ‎21 Feb 2024 12:45 PM

Re: My Sky box has stopped working

@Ward23 wrote:

The light comes on the Skybox then goes off straight away.  I believe that I need a new box as a few years old. 

Follow the instructions here. There's a link at the end to order a replacement box.

Report post
Post 3 of 3
353 Views
0 Likes
Reply
Reply