My Sky Mini Box does not respond to the remote control.

[IanD57]

My Sky Mini Box does not connect with the main Sky Q router and does not appear to respond to the remote control. I have changed batteries in the remote and still does not work.

[oldfella]

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@IanD57 wrote:

My Sky Mini Box does not connect with the main Sky Q router and does not appear to respond to the remote control. I have changed batteries in the remote and still does not work.

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Hi @IanD57 

Try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

[IanD57 · Accepted solution]

Thanks oldfella - reset the remote as you suggested and was then able to follow onscreen instructions and get the mini box reconnected.