28 Mar 2024 09:25 PM
For some reason, we now have music playing over all our live TV channels via our Sky Q box. It does not occur with the free digital TV channels on the TV. I have reset the Sky Q box but despite htis, the music is present on every channel - although it is different music - and NO, it is not music appropriate or related to the TV programme. I have ensured there is no music bluetooth connection playing. There is no obvious setting to change either.
Interestingly this is not occuring with the miniboxes in the house.
I am really not certain what to do next. Any ideas?
28 Mar 2024 09:57 PM
Posted by a Superuser, not a Sky employee. Find out more
@SportyDoc wrote:
For some reason, we now have music playing over all our live TV channels via our Sky Q box. It does not occur with the free digital TV channels on the TV. I have reset the Sky Q box but despite htis, the music is present on every channel - although it is different music - and NO, it is not music appropriate or related to the TV programme. I have ensured there is no music bluetooth connection playing. There is no obvious setting to change either.
Interestingly this is not occuring with the miniboxes in the house.
I am really not certain what to do next. Any ideas?
When you say you have reset your Q box @SportyDoc
was this a reboot or a Reset settings in the hidden menu?
28 Mar 2024 10:20 PM
I reset it. Power cable removed and reinserted.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion