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Discussion topic: Multiroom

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This message was authored by KirstyR1812 This message was authored by: KirstyR1812

Multiroom

Hello,

 

We have recently added multiroom onto our package and now have our main Sky Q box plus two mini boxes. The issue we are having is that we cannot watch tv on both mini boxes at the one time. I have tried to call Sky about this multiple times to be told it is because our Sky Q main box does not have a large enough storage? I then get passed from department to department with no one actually offering any support. I am not prepared to pay even more for a newer main box and feel I should never have been given multiroom in the first place if my main box was not capable of dealing with it.

 

Any support or advice would be greatly appreciated. 

 

Is there an email address for Sky as I cannot face another 90 minute call leading to nothing.

 

Thank you 🙂