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Discussion topic: Multiroom stuck on red

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This message was authored by Mac19mee This message was authored by: Mac19mee

Multiroom stuck on red

My mini box is stuck on red, won't turn on. Iv tried turning it off and resetting it but it's still exactly the same! Somebody please help before I launch it out the window!! 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Multiroom stuck on red

Posted by a Superuser, not a Sky employee. Find out more

@Mac19mee wrote:

My mini box is stuck on red, won't turn on. Iv tried turning it off and resetting it but it's still exactly the same! Somebody please help before I launch it out the window!! 


Hi @Mac19mee 

Have you tried pressing the red led on the mini ?

It is a Standby Button.   See  if it switches the mini on.

Failing that try the following.

Hold down the Reset button on the back of the Sky Q Mini box and switch it back on at the mains. Keep holding it until the light on the front flashes red and green. This will take about 30 seconds. Once it flashes red and green, press the standby button on the front of the box?

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