18 Jun 2023 07:08 PM
My mini box is stuck on red, won't turn on. Iv tried turning it off and resetting it but it's still exactly the same! Somebody please help before I launch it out the window!!
19 Jun 2023 08:01 AM
Posted by a Superuser, not a Sky employee. Find out more
@Mac19mee wrote:
My mini box is stuck on red, won't turn on. Iv tried turning it off and resetting it but it's still exactly the same! Somebody please help before I launch it out the window!!
Hi @Mac19mee
Have you tried pressing the red led on the mini ?
It is a Standby Button. See if it switches the mini on.
Failing that try the following.
Hold down the Reset button on the back of the Sky Q Mini box and switch it back on at the mains. Keep holding it until the light on the front flashes red and green. This will take about 30 seconds. Once it flashes red and green, press the standby button on the front of the box?
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