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Discussion topic: Multiple Channels are not working

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This message was authored by: ChetG

Multiple Channels are not working

Many channels are giving a token signal and view
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This message was authored by: nigea99

Re: Multiple Channels are not working

Posted by a Superuser, not a Sky employee. Find out more

hi @ChetG 

 

Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

 

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system  

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This message was authored by: ChetG

Re: Multiple Channels are not working

We have tried all available options to fix the issue. With regards to the dish, sky has installed a dedicated dish for us. So, they would need to come out and adjust the dish...if it's is a signal issue.

This message was authored by: nigea99

Re: Multiple Channels are not working

Posted by a Superuser, not a Sky employee. Find out more

@ChetG wrote:

We have tried all available options to fix the issue. With regards to the dish, sky has installed a dedicated dish for us. So, they would need to come out and adjust the dish...if it's is a signal issue.


As mentioned if you follow the link through then you should get an option to book an engineer 

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