27 Feb 2024 06:52 PM
It won't allow me to press the middle button either to continue with steps 2,3 and 4. I've switched it on and off restarted the internet and restarted the main sky box still nothing
27 Feb 2024 06:58 PM
Posted by a Superuser, not a Sky employee. Find out more
@Shrew10 wrote:
It won't allow me to press the middle button either to continue with steps 2,3 and 4. I've switched it on and off restarted the internet and restarted the main sky box still nothing
Hi @Shrew10
Reset your mini remote by pressing and holding 7 & 9 together on the remote until it’s led flashes four times.
This will set it to infrared which will work all Q boxes. However the remote must be pointed directly at the mini box.
Switch your mini box back on and you then you should be able to get past step 1 of 4.
Once you get the mini working make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion