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This discussion topic has been answered Discussion topic: Multi crashes last night, now missing channels.

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This message was authored by: Kev+Sc

Multi crashes last night, now missing channels.

Like many others I had multiple crashes last night, eventually gave up & shut down.

Rebooted today and now getting "No satellite signal" but only on certain channels. Others working fine.

When is it going to be sorted?

 


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This message was authored by: Kev+Sc Answer

Re: Multi crashes last night, now missing channels.

Sorry, but the system was working fine with all channels until it kept crashing last night.

We had a new dish a couple of years ago, after the previous on had lasted for years. I can't see the dish alignment is at fault.

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This message was authored by: PandJ2020

Re: Multi crashes last night, now missing channels.

Posted by a Superuser, not a Sky employee. Find out more

Satellite dish issues aren't related to the outage...

 

You'll probably need an engineer to check your dish alignment.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Lina10

Re: Multi crashes last night, now missing channels.

My sky is not Work from yesterday  ... the problem is  when i late with my payment they cancel my service  but now  is they problem  and i ring all Day about the problem  and  still not  fixed...  

 

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This message was authored by: Kev+Sc Answer

Re: Multi crashes last night, now missing channels.

Sorry, but the system was working fine with all channels until it kept crashing last night.

We had a new dish a couple of years ago, after the previous on had lasted for years. I can't see the dish alignment is at fault.

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