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Discussion topic: Mrs Teresa

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This message was authored by: Teresa1_

Mrs Teresa

I have a new box and it had not added the apps

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This message was authored by: Laing1

Re: Mrs Teresa

Posted by a Superuser, not a Sky employee. Find out more

@Teresa1_ wrote:

I have a new box and it had not added the apps


@Teresa1_ Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

 

I that doesn't work

 

you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

 

 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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