19 Sep 2023 05:17 PM
I have been with sky for 24 years and currently have tv and sport from a dish as well as broadband. I'm moving to a house without a dish which may be a good opportunity to go with sky stream which currently advertises the same package for half the price. Is this possiblr?
19 Sep 2023 05:21 PM
Posted by a Superuser, not a Sky employee. Find out more
@Rykardosnr wrote:
I have been with sky for 24 years and currently have tv and sport from a dish as well as broadband. I'm moving to a house without a dish which may be a good opportunity to go with sky stream which currently advertises the same package for half the price. Is this possiblr?
Hi @Rykardosnr
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
Regarding Sky stream please do your research to make sure this is suitable for you.
There are no recording facilities or storage on Sky Stream and content is purely streamed from On Demand
19 Sep 2023 05:23 PM
Posted by a Superuser, not a Sky employee. Find out more@Rykardosnr Yes, but make sure you research the differences between how Sky Stream and Sky Q work first.
If you decide to stay with Sky Q, Sky will install a new dish as part of their Home Move service (assuming there are no restrictions at your new property on having a dish)
19 Sep 2023 05:23 PM
Posted by a Superuser, not a Sky employee. Find out moreResearch Stream thoroughly before deciding. It's totally different to what you're used to.
No problem. Browse or search to find help, or start a new discussion on Community.
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