22 Jan 2024 11:45 AM
We are considering removing the chimney stack from our house - our sky dish is currently attached to it. Does anyone know if this is something Sky can come and do for us? I think it may need to go on a pole attached to our roof as we have tall trees around and signal won't be reach if we lower it. Have tried to call but been on hold for so long and can't get through to anyone to discuss. Thanks.
22 Jan 2024 11:49 AM - last edited: 22 Jan 2024 12:00 PM
Posted by a Superuser, not a Sky employee. Find out more
@nb1981 wrote:
Does anyone know if this is something Sky can come and do for us?
Probably not, and would almost certainly involve considerable faffing around getting the right Sky people to attend anyway. Paying a local independent satellite dish installer is far more likely to be successful, but note for ongoing Sky support an independent must relocate the dish to somewhere within the current safe working practices* of Sky.
*not higher than two storey eaves, not above a lower structure and not on a chimney
22 Jan 2024 12:26 PM
Posted by a Superuser, not a Sky employee. Find out moreAnd by the sound of it the new location you're talking about won't be serviceable by Sky anyhow and possibly not the existing one
Not sure what happened to their "high jobs" team but it seems something they don't want to touch these days.
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