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Discussion topic: Moving house
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This message was authored by: PatT
Message posted on 03 Jan 2025 04:44 PM
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Moving house
My mother in law has sky TV and broadband. She is having to move in with us as she has lost her sight. We don't have sky TV but we do have broadband with a different supplier and we don't want to change. Would she be able to use the TV puck here with our supplier? I've tried all sorts to get InTouch with sky but with no luck so hoping someone here may be able to help Thanks in advance
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 03 Jan 2025 04:46 PM
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Re: Moving house
Sky television products work with any ISP.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Invisiblename
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Jan 2025 01:52 PM
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Re: Moving house
@PatT wrote:
My mother in law has sky TV and broadband. She is having to move in with us as she has lost her sight. We don't have sky TV but we do have broadband with a different supplier and we don't want to change. Would she be able to use the TV puck here with our supplier? I've tried all sorts to get InTouch with sky but with no luck so hoping someone here may be able to help Thanks in advance
This is the Sky Q forum, can you confirm what service your mother in law has with Sky? If she has Sky Q then no, you won't be able to use it as you need a satellite dish.
I am just another Sky customer!
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