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Discussion topic: Moved my sky Q box, but satellite cables no longer reach

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This message was authored by: SpudCruick16

Message posted on ‎24 Mar 2025 10:39 AM

Moved my sky Q box, but satellite cables no longer reach

Can't even find a topic on this on the sky website. Openreach have altered the port so internet works but there's no satellite signal so I can't even get on the apps to watch TV. Is there any way?

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Superuser
This message was authored by: PandJ2020

Message posted on ‎24 Mar 2025 10:56 AM

Re: Moved my sky Q box, but satellite cables no longer reach

Posted by a Superuser, not a Sky employee. Find out more
@SpudCruick16 wrote:

Is there any way?

The Q box needs a satellite signal.

 

Either,

1) Move it back

2) Use extender cables

3) Pay Sky to move it

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: nigea99

Message posted on ‎24 Mar 2025 10:57 AM

Re: Moved my sky Q box, but satellite cables no longer reach

Posted by a Superuser, not a Sky employee. Find out more
@SpudCruick16 wrote:

Can't even find a topic on this on the sky website. Openreach have altered the port so internet works but there's no satellite signal so I can't even get on the apps to watch TV. Is there any way?

hi @SpudCruick16 

 

You can buy Satellite Extension cables from a variety of sources.

 

Just make sure it comes with F-F connectors - assuming you have your own dish you need a twin cable (or 2 singles)

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