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This discussion topic has been answered Discussion topic: Moved from Sky Signature to Essentials

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This message was authored by: Davy+G+M

Moved from Sky Signature to Essentials

I moved from Sky Signature to Sky Essentials to save money.

I have now lost access to Discovery + , Sky Alantic etc is this correct. 

I tried to use the chat line but it's currently not working.


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This message was authored by: nigea99 Answer

Re: Moved from Sky Signature to Essentials

Posted by a Superuser, not a Sky employee. Find out more

@Davy+G+M wrote:

I moved from Sky Signature to Sky Essentials to save money.

I have now lost access to Discovery + , Sky Alantic etc is this correct. 

I tried to use the chat line but it's currently not working.


hi @Davy+G+M 

 

Unfortunately there seems to be great confusion over TV Essentials  now on SKY Q due to the fact that SKY have inadvisedly used Esential in two slightly different products on 2 different platforms 

 

TV Essentials on SKY Q only allows access to the Free To Air (FTA) channels (including  the abaility to record) - it does not include SKY Atlantic.

I also suspect it doesn't include Discovery +  but I haven't looked in detail

 

The newer product Essential TV available on SKY Stream includes SKY Atlantic & Netflix as well but this is not available on SKY Q

 

 

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This message was authored by: PandJ2020

Re: Moved from Sky Signature to Essentials

Posted by a Superuser, not a Sky employee. Find out more

@Davy+G+M wrote:

I moved from Sky Signature to Sky Essentials to save money.

I have now lost access to Discovery + , Sky Alantic etc is this correct. 


Yes, that's correct.  Q Essentials is basically Free-to-Air channels.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: nigea99 Answer

Re: Moved from Sky Signature to Essentials

Posted by a Superuser, not a Sky employee. Find out more

@Davy+G+M wrote:

I moved from Sky Signature to Sky Essentials to save money.

I have now lost access to Discovery + , Sky Alantic etc is this correct. 

I tried to use the chat line but it's currently not working.


hi @Davy+G+M 

 

Unfortunately there seems to be great confusion over TV Essentials  now on SKY Q due to the fact that SKY have inadvisedly used Esential in two slightly different products on 2 different platforms 

 

TV Essentials on SKY Q only allows access to the Free To Air (FTA) channels (including  the abaility to record) - it does not include SKY Atlantic.

I also suspect it doesn't include Discovery +  but I haven't looked in detail

 

The newer product Essential TV available on SKY Stream includes SKY Atlantic & Netflix as well but this is not available on SKY Q

 

 

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This message was authored by: TimmyBGood

Re: Moved from Sky Signature to Essentials

Posted by a Superuser, not a Sky employee. Find out more

@Davy+G+M 

 

Many online sources, including the Google AI response, are horribly confused by the really silly choice of  name for the new streaming product from Sky and its overlap with a much older satellite television option that has no subscription channels or bundled apps.

 

TV Essentials on Sky Q:

 

https://www.sky.com/help/articles/tv-essentials 

 

Essential TV on Sky Glass and Sky Stream: 

 

https://www.skygroup.sky/en-gb/article/sky-launches-essential-tv-bringing-together-sky-netflix-and-d... 

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