This discussion topic has been answered Discussion topic: Moved from Sky Signature to Essentials
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Message posted on 15 Feb 2025 05:10 PM
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I moved from Sky Signature to Sky Essentials to save money.
I have now lost access to Discovery + , Sky Alantic etc is this correct.
I tried to use the chat line but it's currently not working.
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Message posted on 15 Feb 2025 05:17 PM - last edited: 15 Feb 2025 05:18 PM
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@Davy+G+M wrote:
I moved from Sky Signature to Sky Essentials to save money.
I have now lost access to Discovery + , Sky Alantic etc is this correct.
I tried to use the chat line but it's currently not working.
hi @Davy+G+M
Unfortunately there seems to be great confusion over TV Essentials now on SKY Q due to the fact that SKY have inadvisedly used Esential in two slightly different products on 2 different platforms
TV Essentials on SKY Q only allows access to the Free To Air (FTA) channels (including the abaility to record) - it does not include SKY Atlantic.
I also suspect it doesn't include Discovery + but I haven't looked in detail
The newer product Essential TV available on SKY Stream includes SKY Atlantic & Netflix as well but this is not available on SKY Q
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Message posted on 15 Feb 2025 05:15 PM
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Re: Moved from Sky Signature to Essentials
@Davy+G+M wrote:I moved from Sky Signature to Sky Essentials to save money.
I have now lost access to Discovery + , Sky Alantic etc is this correct.
Yes, that's correct. Q Essentials is basically Free-to-Air channels.
Message posted on 15 Feb 2025 05:17 PM - last edited: 15 Feb 2025 05:18 PM
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@Davy+G+M wrote:
I moved from Sky Signature to Sky Essentials to save money.
I have now lost access to Discovery + , Sky Alantic etc is this correct.
I tried to use the chat line but it's currently not working.
hi @Davy+G+M
Unfortunately there seems to be great confusion over TV Essentials now on SKY Q due to the fact that SKY have inadvisedly used Esential in two slightly different products on 2 different platforms
TV Essentials on SKY Q only allows access to the Free To Air (FTA) channels (including the abaility to record) - it does not include SKY Atlantic.
I also suspect it doesn't include Discovery + but I haven't looked in detail
The newer product Essential TV available on SKY Stream includes SKY Atlantic & Netflix as well but this is not available on SKY Q
Message posted on 15 Feb 2025 05:22 PM - last edited: 15 Feb 2025 06:12 PM
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Re: Moved from Sky Signature to Essentials
Many online sources, including the Google AI response, are horribly confused by the really silly choice of name for the new streaming product from Sky and its overlap with a much older satellite television option that has no subscription channels or bundled apps.
TV Essentials on Sky Q:
https://www.sky.com/help/articles/tv-essentials
Essential TV on Sky Glass and Sky Stream:
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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